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Contact Us

We're here to help with any questions or feedback you might have about the 3DBAE platform.

Get in Touch

Have questions about 3DBAE? Need help with your account or suggestions for improving our platform? Our team is ready to assist you.

Support Channels

  • 📧 Email us at connect@3dbae.com

  • Discord: Join Our Community

  • Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
    We typically respond to inquiries within 24 hours during business days.

Contact Form Guidelines

When filling out our contact form, please provide the following details:

  • Name: Your full name.
  • Email: A valid email address where we can reach you.
  • Reason for Contact: Choose one of the options below:
    • Bug Report
    • Performance Issues
    • Feature Request
    • User Experience Feedback
    • Pricing Inquiry
    • Billing/Invoice Issue
    • Upgrade/Downgrade Plan
    • Account Help
    • Model Upload Help
    • Embed/Integration Help
    • General Inquiry
    • Partnership/Business Inquiry
    • Legal/Policy Question
  • Subject: A brief description of your inquiry.
  • Message: A detailed explanation of your question or issue.

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